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FAQ

CARE & USE

It's simple! Place your Balance Bottle on the ground or a mat and start to roll out your desired body parts. Please always roll with care and remember to stay hydrated. Refer to our How to page if you are unsure on what body parts to roll.

Our Balance Bottles have been used and tested to hold weight of up to 120kg

Everyday. We advise rolling everyday to get the most out of your Balance Bottle. Always consult a health professional if you are injured or unsure if foam rolling is right for you. There is no right or wrong time to roll, before or after a movement session, or simply when it best suits you!

Hot Days and Cars:

Due to elevated temperatures in cars and on hot days, we don't recommend leaving your bottle in direct sunlight in the car as High temperatures can cause the Foam material to lose its shape.

We find rolling our arms, legs, upper back, glutes, hamstrings and hips to be a great start, however if you are more advanced we advise you to follow your own plan and what is best suited to your requirements. We strongly advise to NOT roll your lower back or your head, as this product is not designed for those areas.

We recommend you use your Balance Bottle around 10 minutes per day to achieve the best results. The duration of each foam rolling session can depend on the individual and their needs. Always consult a healthcare professional for an injury specific program or if you are not 100% sure if you are.

Yes, the red marks on your body represent an increase of blood  flow in this area that you are rolling. If the marks become bruised or tender reduce amount of pressure when rolling next time you roll.

Easy! We recommend washing your Balance Bottle internally with a bottle brush and some dish washing solution while avoiding submerging your bottle in water if the foam is on the bottle, once washed keep the lid off and pat or drip dry!

To clean the foam simply slide the foam off and wash in water and scrub gently! Ensure to wash regularly to keep your water fresh and foam germ free!

We strongly recommend you DO NOT freeze, microwave or place your Balance Bottle in the dishwasher, doing so will result in damage to the product and potentially harm to yourself. Balance Bottle is designed for cold or room temperature liquids only, please do not use HOT liquids under any circumstance.

Balance Bottle is designed to hold most beverages, although water is highly recommended not only for you but your muscles too. 

Our Stainless Steel lids feature a Silicone Gasket Ring which is needed in making your Balance Bottle leak proof

Height:32cm/12.5in

Diameter:11cm/4.3in

Capacity: 1000 ml

Our bottles are made out of FDA approved stainless steel 18/8 304 grade and EVA foam, making it BPA FREE and environmentally friendly.

Balance Bottle is designed for anyone to use however we recommend you consult your medical practitioner prior to undertaking any rolling exercises if you are inexperienced or rolling for injury rehabilitation or medical impairment. If you are unsure in anyway please consult your medical practitioner.

SHIPPING + PAYMENT

We offer FREE standard shipping on all orders in Australia.

International 

All orders are shipped within 2 business days, once your item has been shipped you will receive a confirmation email and a link that you be able to track your shipment.

Australia: 5-10 Business Days

New Zealand: 3-15 Business Days

Once your order has been shipped you will recieve a tracking link and number, which you will receive in your nominated email at the time of check out.

Once your order has been dispatched and in transit you will receive updates. If you have any issues tracking your parcel please email hello@balancebottle.com.au

We accept all debit/credit cards and PayPal and also Afterpay to Australian customers only

Yes!

We currently only ship to a selected number of countries, please check the shipping page to see if your country is listed.

Please check the junk or spam folders of your email. If it’s still no where to be seen, please email us at hello@balancebottle.com.au

Simply email us at hello@balancebottle.com.au within 2 hours and we will do our best to change it for you, any request once your items have been shipped will not be actioned.

Once you reach checkout, there will be a promo code field for you to input your special code.

On the off chance that you receive a faulty item, please email a photo and description of the fault to hello@balancebottle.com so we can sort out a resolution for you promptly.

CONTACT

For any product, wholesale or collaboration information please email us at hello@balancebottle.com.au and a team member will get back to you in 24-48 hours.

It’s important to note that once you order reaches its final destination, your order may be subject to import duties and taxes, which is paid by the customer. Please contact your local customs office for further information. Balance Bottle is not responsible for any taxes or duties.